Is everyone receiving this notice at the same time?
No. Although the requirement to pump-out or inspect septic tanks has been around for several years, Hanover County realizes that many people may not have been aware of it. In order to balance the anticipated work load on septic haulers operating in the area and on the County’s Department of Public Utilities, approximately one-fifth of the owners of properties with septic tanks will be notified each year. Initial notifications are being sent out based on a grid system. Once we receive specific information about when your system was last pumped-out or inspected, you will be sent a reminder notice about 5 years after this date.

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1. Why am I being required to have my septic tank pumped out or inspected before the septic tank is full?
2. What is a Chesapeake Bay Preservation Area (CBPA)?
3. Should I wait to receive a notice, every 5 years, before having my septic tank pumped-out or inspected?
4. Is everyone in Hanover County required to have their septic tank pumped out or inspected?
5. Tell me more about the exemption for systems with Virginia Department of Health approved plastic filters.
6. Is everyone receiving this notice at the same time?
7. Who do I contact to have my septic system pumped out or inspected?
8. If I have had my septic system pumped-out within the last five years, do I need to have it pumped-out again in order to comply with the County’s pump-out program?
9. If my house and septic system is less than 5 years old do I need to have my septic tank pumped?
10. What if I have multiple septic systems on my property?
11. What if I don’t know where my septic tank is located or if I even have a septic tank?
12. What if I don’t know when my septic tank has been pumped-out?
13. Do I have to keep records?
14. What if I have an alternative septic system?
15. Who is responsible for costs associated with required maintenance of my on-site sewer system?
16. If I need more information who should I contact?