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Hanover County Press Releases

Posted on: December 12, 2022

Hanover Department of Emergency Communications re-accredited by international agency

Emergency Communications IAED re-certification 12-6-22

The Hanover County Department of Emergency Communications has earned the unique honor of being re-accredited by the international organization that is the world’s premier standard-setting and certification organization for emergency communications centers.

Hanover became the first agency in Virginia to receive ‘Triple Ace Accreditation’, which means the department has been accredited in all three disciplines: Medical, Fire and Police. While Hanover was previously accredited in all three disciplines, this time the department submitted for all three re-accreditations at once.

Hanover County is the 16th agency in the world to receive the Triple Ace Accreditation. It was the 14th in the world to receive the Fire Accreditation; the 16th in the world to be accredited in Police; and the 123rd in the world to be accredited in Medical. 

The re-accreditations demonstrate that Hanover County emergency communications officers have mastered the protocols in all three disciplines – Medical, Police and Fire.

“This is a tremendous accomplishment and one of which we are all proud,” said Deputy County Administrator Jim Taylor. “Nothing is more important to us than the safety of our residents and I think this reinforces the fact that our emergency communications officers, who are the first of the first responders, are the best of the best.”

“This re-accreditation is a testament to the hard work and dedication of our staff,” said Cheryl Buchanan, Director of Emergency Communications. “They see people through their worst day and do so with professionalism and compassion each time as proven by this honor.”

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