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Hanover County Press Releases

Posted on: December 10, 2019

Hanover launching new ride program for senior residents or those with a disability

On December 12, Hanover County will launch a new service for residents of Hanover who are 60+ years of age or who have a disability.

Hanover DASH is a new specialized transportation program to help eligible residents travel to medical appointments, shopping, banking, and formal social activities. This pilot program is funded by a grant from the Department of Rail and Public Transit to help expand access and increase independence for older adults and persons with a disability.

Riders can call 365-DASH (3274) to apply for the program. Once enrolled, the rides, which will be a door to door service, will be coordinated by the county’s vendor, Roundtrip. Riders will be able to book rides online, use the Roundtrip Call Center, or an app and have a driver pick them up.

For a cost of $6 one-way or $12 round-trip, the driver will take the resident to an appointment, grocery store or other allowable destination anywhere in Hanover or within 7 miles of the county. A 10% discount is available if you book the ride online. The vendor, Roundtrip, does not take cash, only credit, pre-paid or debit cards.

Rides will be available between 7:30 a.m. and 5:30 p.m., Monday through Saturday.

Advance notice will not be required, except for those needing a specialized vehicle such as a wheelchair van. Ambulatory riders will be served through non-shared passenger vehicles.

This service is available to all income levels. Application forms are available at www.HanoverDash.org. The Department of Community Resources will manage the Hanover DASH program and will review your application and verify your eligibility.

“We believe that this new specialized transportation program will make a big difference for many of our residents, and we are grateful to the Virginia Department of Rail and Public Transportation and the Board of Supervisors for making this possible,” said Deputy County Administrator Jim Taylor. “Hanover County has identified the need for specialized transportation for some time, and it’s exciting to see a new service taking shape.”

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