• Individuals seeking help for mental health or substance use concerns do not need an appointment. 
• The CSB’s Ashland Office at 12300 Washington Highway has walk-in hours from 9 a.m. to 2 p.m., Monday through Friday (except County Holidays).  
• Individuals will be able to speak with a staff member face to face. After eligibility & other screening, he or she will receive an initial comprehensive assessment that same day (please plan for this to take approximately 2 hours). Within seven business days of the initial visit, individuals will have their first treatment appointment and/or a plan for accessing resources and/or services.  
• CSB staff conducting the assessment are trained to assess for substance use disorders as well as mental health and co-occurring disorders.  
• You can also download the HCCSB Information Form to complete and bring with you.

Those seeking services related to developmental disabilities, please contact the DD Intake Specialist at 804-365-6576 to learn more about the intake process and to schedule an intake appointment. Functional and diagnostic eligibility will be assessed as part of the process to access services.