See the below FAQs on how to apply for benefits on-line or by telephone and how to access services by telephone.
The Department of Social Services offers benefit and service programs with specific eligibility requirements or universal access, including the:
Benefit Programs Division which administers programs that provide income support benefits to families and individuals transitioning from dependency on public assistance programs to self-sufficiency
Self-sufficiency Unit which determines eligibility for child care and/or employment services through Virginia Initiative for Employment not Welfare (VIEW) participation
Protection Unit handling child and adult protective services, and adult services
Permanency Unit responsible for foster care, foster care prevention, and adoption services
Children's Services Act Program managing a collaborative system of services and funding that is child-centered, family-focused and community-based to meet the needs of children, youth, and families