Property Complaints

Building Code & Property Maintenance


  • Tall grass and weeds within the suburban service area
  • Property maintenance, limited to structures within the suburban service area and to all residential rental units throughout the county
  • Building without permits
To make a complaint, contact the Building Inspector's Office at 804-365-6040 or by email.

Land Disturbance & Drainage


To make a complaint, contact Public Works at 804-365-6181 or by email.

Street Signs


To report a missing or damaged street name sign, please have the following information:
  • Name of missing street sign(s)
  • Intersection names
  • Whether the pole is missing or damaged
  • If the sign is onsite please indicate color of sign (brown or green)
  • A contact name and phone number where you can be reached
Provide this information to Public Works at 804-365-6181 or by email.

Water & Sewer


  • Water line breaks
  • Sewer backups
  • Discolored water
  • No water or low water pressure
  • Broken water meter box or sewer caps
To report problems with your water or sewer service, contact Public Utilities at 804-365-6024.

Zoning Ordinance & Noise


  • Trash
  • Junk cars
  • Fences
  • Signs
  • Loud noises
  • Property uses
  • Building setbacks (the distance from the building to the property line)
To make a complaint, contact the code compliance officers in the Planning department at 804-365-6171 or by email.