Hanover DASH

Hanover Dash Logo_RGB_Web_Large

Thanks to a grant from the Virginia Department of Rail and Public Transportation, Hanover County begins offering door to door specialized transportation service to older adults and persons with a disability on December 12, 2019

HERE ARE ALL THE DETAILS TO GET YOU STARTED!

Still have questions? Call 804-365-DASH (3274)

WHO IT IS FOR?

This is a countywide specialized transportation service for residents of Hanover County age 60+ or those with a short term or long term disability.

HOW DOES IT WORK?

  • All one way rides are a flat rate of $6
  • Rides booked online are 10% off
  • Direct, nonstop service
  • Option to reserve same-day
  • Or reserve up to 90 days in advance
  • We recommend booking wheelchair transports 24 hours in advance when possible
  • Single rider or bring a guest (space permitting), a Personal Care Assistant (PCA), or a service animal
  • Credentialed transportation providers

WHERE CAN IT TAKE ME?

  • Medical appointments including Hunter Holmes McGuire VA Medical Center
  • Personal business such as grocery shopping, banking and attending formal social and recreational programs
  • Hanover County government buildings
  • Within the County’s defined service area (Includes the entire county and a 7 mile area beyond the county boundaries)
  • Trip must begin or end in Hanover County.

WHEN DOES IT RUN?

Monday – Saturday (7:30 am – 5:30 pm)

HOW DO I GET STARTED?

Eligibility is based upon:

  • Proof of residency in Hanover County
  • Proof of age, 60 and over 
  • Or Proof of Short-term or Long Term Disability.

Step 1. Complete the rider application form (click HERE to enter online or  PRINT APPLICATION here)

Step 2. Submit verification information requested. You can upload through application; OR email to HanoverDASH@hanovercounty.gov ; OR fax to 804-365-4299; OR hand delivery to: Hanover Community Resources 12310 Washington Highway, Ashland, VA 23005.

Step 3. Once determined eligible, your DASH ID (member) card and Rider’s Guide will be mailed to you.

HOW DO I BOOK MY RIDE?

Hanover County has contracted with Roundtrip to provide on demand transportation using approved Lyft passenger vehicle drivers or wheelchair accessible vans.

Just choose your booking method---Make a call OR go online OR use an app.

Make sure to have your DASH ID number and the address of your destination

  • Call the Roundtrip Navigation Center 24/7 at 1-877-396-8080  

OR

GOT QUESTIONS ABOUT YOUR PAYMENT TO ROUNDTRIP?

Click HERE for all your answers